The owners blame the problem on the quality of people that they can get to work, but it sounds more like they just don’t want to pay for people who know what they are doing. Tuna ordered medium rare comes well done. They apparently have no quality control at the pass. Presentation of food is very inconsistent, and is dependent upon who is in the kitchen. The owners just don’t know what they are doing. If people can make it through a steak, they can eat a quality lobster roll. The owners made a silly excuse that their patrons couldn’t chew the Lobster chunks, while they serve pork chops and steaks. The Management is obviously purchasing inferior product and trying to pass it along to the customer.
The Lobster also had no chunks or flavor. Lobster Roll is advertised as a Connecticut Lobster Roll, in butter, but the Lobster Roll presented is a New England Roll with mayo. Our server was SUPER nice and very attentive. And from the lack of guests in the dining room, it looks like others have the same opinion. Sure you still get your 2 cocktails, a benefit which took a hiatus previously, but is that a reason to choose Tropics over one of the other brunch options? I have to say no. Tropics used to be one of the stalwarts, a place that I could recommend to out-of-town guests. This makes me really sad, it really does. In the place of the cakes and pies that used to grace the dessert table, were pathetic undercooked pie shells filled with canned chocolate pudding, pre-made petit fours and odd little pastries that looked as if they had been cut in half to make them stretch. In the past (say, 8 years ago) the team at Tropics were masters at the art of chaffing dishes… unfortunately these seemed more like a tired hotel buffet. As a result of this, the muffins on the eggs benedict were very hard, the quiches were over cooked and under temperature and their famous French Toast Casserole was somewhat brick like. Breakfast food is notorious for not being chaffing dish friendly. It’s a buffet.there are inherent problems with breakfast buffets. A corned beef hash that was nothing more than goo, a french toast casserole that was hard enough to construct the Eiffel Tower and sad over cooked egg casseroles. Perfect blitzes, too perfect therefore frozen. Canned sausage gravy which is a disgrace as far as this country boy is concerned. Frozen biscuits, which were strangely sitting on a plate and not kept warm (or covered). Virtually EVERYTHING else was prepackaged or out of a can. Standouts? The waffles which are kind of hard to screw up, the carving station… and that’s about it. In the lunch corner: fried chicken, «burgundy» chicken, and a carving station and for dessert - assorted pastries, etc. On the breakfast side of things we have quiche casserole, french toast casserole, eggs Benny, biscuits and gravy, breakfast meats, waffles and even an omelet «action station».
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In a manner of speaking you buy two drinks and get free food.
95 per person, this includes 2 drinks (mimosas, bloody marys, etc), right there is the value.
I’m pleased to say that things have improved, to what they once were? - nope, sigh… First things first, cost. We used to frequent Tropics years ago for Sunday Brunch, but then after an ownership change the quality went sadly downhill. Having undergone several ownership changes over the last several years we were excited to give it another shot. Tropics, the venerable almost institution in Wilton Manors, is still here.